I am updating my previous review. I have received my refund for the first jacket that I purchased and we now have it the second jacket at our home. I am super happy with how this company was quick to respond to my emails and my refund. We are very happy with our purchase and I would recommend this company to anyone. As a sidenote though in my opinion the jackets run small I had to order a men’s medium to fit my 12 year old grandson he’s just a little chunky but not fat by any means. He loves the jacket.