Complaints

Complaints

If the product received has a defect (for example, it is damaged), you have the right to make a complaint.

Contact us at bok@pitbull.pl

1. Pack the defective goods, please submit a complaint form (download HERE).

2. Send the package to the following address:


Czechia
OlzaLogistic – PITBULL
Lipová 1897
73701 Český Těšín

Romania
OlzaLogistic – PITBULL
Parc Industrial nr 6B, comuna Borș
410142 Oradea, jud. Bihor

Bulgaria
BIGARENA FULFILLMENT S.R.L..
OlzaLogistic – PITBULL
Bozhurishte,
Gurmazovsko shose 57
2228 Sofia, Bulgaria

Hungary
OlzaLogistic – PITBULL
Ady Endre 16
4123 Hencida

Greece
PITBULL - BIGARENA-SHIPVAM LLC
OlzaLogistic Oreokastro 56429,
Thermaikou 36
Greece

Poland
ARVATO – Return department
"Pitbull West Coast"
Sycowska 41
60-003 Poznań

Slovakia
OlzaLogistic – PITBULL
Súľov 46
01352 Súľov-Hradná

The cost of shipping damaged items is paid by the customer.